A vehicle's brakes and rotors


A-Class Master Technician

Functions as an expert-level technician, skilled in diagnosing and repairing all vehicle systems, and maintaining ASE Master Technician certifications. Performs efficient, detailed inspections, communicates with team members, and ensures repairs align with standards. Responsibilities include tool maintenance, shop cleanliness, adherence to safety regulations, and advanced diagnostics. Requires a valid driver’s license, strong communication skills, and participation in ongoing training.

A vehicle's brakes and rotors


B-Class Technician

Functions as an experienced technician skilled in diagnosing and repairing most vehicle components with minimal supervision, having prior experience as a C-Class general service technician. Responsibilities include efficient and accurate repairs, communication with service advisors, maintaining shop tools, and adhering to safety regulations. Requires two to four years of experience, strong diagnostic and reasoning skills, and the ability to comply with regulations. Participation in training programs and maintaining a clean, safe work environment are essential.

A vehicle's brakes and rotors


C-Class Technician

Functions as a technician with good mechanical knowledge, performing assigned tasks with some supervision. Responsibilities include diagnosing vehicle issues, completing repairs per factory standards, maintaining tools, and ensuring vehicle cleanliness. Requires one to two years of experience, basic diagnostic skills, and the ability to follow detailed instructions. Technicians must comply with safety regulations, maintain a neat work area, and participate in ongoing training. Effective communication and basic mathematical skills are essential.

A vehicle's brakes and rotors


Service Writer

Functions as a technician with good mechanical knowledge, performing assigned tasks with some supervision. Responsibilities include diagnosing vehicle issues, completing repairs per factory standards, maintaining tools, and ensuring vehicle cleanliness. Requires one to two years of experience, basic diagnostic skills, and the ability to follow detailed instructions. Technicians must comply with safety regulations, maintain a neat work area, and participate in ongoing training. Effective communication and basic mathematical skills are essential.

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